![]() ![]() Mac: Mac OS X 10.13 High Sierra, Mac OS X 10.12 Sierra, Mac OS X 10.11 El Capitan, Mac OS X 10.10 Yosemite, Mac OS X 10.Windows: Windows 10, Windows 8 and 8.1, Windows 7. ![]() If you encounter this issue, you will need to uninstall Dropbox and re-run the application. In certain cases (on Linux and older versions of Windows or Mac OS), the same port is used by both Dropbox and the discovery tool, which means that we cannot run the discovery process if you have Dropbox installed and running on your computer. However, you will need to connect to all company networks to get a complete result. The discovery tool doesn’t require additional permissions, you only need to be connected to a company network to start the discovery process. Limit Dropbox Sync Open the Dropbox app Click the gear icon and go to Preferences Select the Sync tab Click Select folders Select files and folders you don. □ Note: In case your local network contains multiple IP subnets, you will need to re-run the tool and repeat the discovery for each network. When the discovery process starts, the application will open a UDP port (17500) to watch incoming Dropbox LAN Sync packets from within the local network your computer is currently connected to. You will need to download the tool at the bottom of this page, then run it on your computer. A work around is to open Terminal.app on your Mac, and type the following command. With our discovery tool, you can find and locate running Dropbox desktop instances on your local network. If youre not already on v2.2.1, kindly download it from the App Store. ![]() Shadow IT can impose security risks when employees use unapproved software that do not meet your company’s security standards. ![]()
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